Frequently asked questions

We deliver all across Pakistan through our courier partner Post Ex. A few very remote areas may be outside the courier's service zone. If you are unsure about your area, message us on WhatsApp before ordering.

Orders are packed and dispatched within 1-2 business days. After dispatch, delivery usually takes 4-7 working days, depending on your city. Holidays or unexpected events can cause small delays, and we will keep you updated.

Standard delivery is Rs. 200 on orders below Rs. 3,000, and free on orders of Rs. 3,000 or more.

Indoor plants are shipped separately with a fixed delivery fee of Rs. 250.

Once your order is dispatched, you will receive a Post Ex tracking ID. Enter it on our Order tracking page to see the latest status. If you are signed in, you can also see your orders in your account.

Yes, as long as it has not been dispatched yet. Contact us as soon as possible on WhatsApp or by phone with your order number, and we will update your address or items, or cancel the order for you.

You can pay with:

• Cash on Delivery (COD), pay when your parcel arrives
• JazzCash
• Bank transfer

COD payments are accepted in Pakistani Rupees (PKR) only.

No. The price you see on the product page is the price of the product. The only extra is the delivery fee, which is shown clearly at checkout before you place your order, and it is free on orders of Rs. 3,000 or more.

Yes. Our checkout is secure, and with Cash on Delivery you only pay when your order reaches your doorstep.

Our range is made from natural herbs, oils and superfoods, sourced with care from Pakistan's valleys. You can find the full ingredients and details on each product page.

Usage directions are listed on each product page and on the pack. For best freshness, keep products tightly closed in a cool, dry place, away from direct sunlight and moisture.

Herbal products can interact with some medicines and conditions. If you are pregnant, breastfeeding, taking medication or have a health condition, please consult your doctor before use. Our products are not intended to diagnose, treat or cure any disease.

Start with our Best sellers, or browse by category: Herbal tea, Herbal oil, Herbal powder and Superfoods. Still not sure? Chat with us on WhatsApp and we will help you choose.

We are sorry if that happens. Please contact us with your order number and a photo of the product and packaging, and our team will guide you through the return or replacement.

You can reach us on WhatsApp or phone at +92 321 3539169, by email at contact@landsecretpk.com, or through Facebook and Instagram. We reply to emails within one business day.

No, you can check out as a guest. With an account you can check out faster and see your past orders.